ORDERS & PRODUCT PRICING
The purchase prices of the products at the time of the order are the ones in force in euro and correspond fully to those listed on the company’s website and relate to each product, including VAT and any other taxes.
The purchase prices of each product correspond to its value and do not include shipping costs, which are added to the price of the purchased products.
Immediately upon completion of your order you will gain access to the details of your order and if you confirm them you will have completed your order in our store and you will receive an email, which will include the details of your order, the mode and your billing terms, payment method and shipping costs, along with the information that your order is being processed.
As your order progresses, you will receive a series of automated e-mails, which will report on the progress of your order. There is no way to disable these updates, which are intended solely to provide you with the correct information regarding the status of your order at all times.
Your invoicing can be done either with a retail receipt, which will be delivered to you along with the delivery of your order, or with an invoice. If you wish to issue an invoice please contact Customer Service.
method of payment
The ways of payment maybe:
- payment by credit card of all banks(Visa or Mastercard and all others that appear each time as accepted on our website). To use a debit / credit card, you must first confirm that the card belongs to you or that you have special authorization from its holder to use it. All credit / debit card holders are subject to verification and authorization checks by the card issuer, so if the issuer refuses the authorization to pay, we will not be responsible for the delay or non-delivery of the order. Our Company takes care of the security of your payments and is not responsible in case a third party obtains unauthorized access to the information you provide when you access and place your order on our page. Your transactions in our online store are protected by online security systems (SSL-128 bit and digital certification by Comodo Secure.) When making your card payment, you must fill in the necessary fields of your card (eg card number, expiration date) in the corresponding (secure) form.
- Delivery (delivery of the purchase price to the courier and cash on delivery costs amount to 1.70 euros). The cash on delivery method is available if you send us a message on our social media accounts (instagram & facebook), via Viber and WhatsApp message on +30 698 050 5555, or by phone between 10.00 – 17. 00, Monday to Friday.
Our company’s products are available for as long as they appear on our website with the indication “In stock” or “Available” and their offer is valid until stocks run out. You can find out about the availability of our products at the time of your order. In case the product runs out immediately after placing your order, you will be informed by the customer service department of our company by text message, phone call or e-mail and after consultation with our representative your account- “basket of products” will be automatically debited and you will be able to place a new order. If you wish, you may receive information about the possible availability of the product in the future, in which case, our representative will keep your details to call you immediately when the product of your choice becomes available again and ask you if you still wish to complete your order.