SALES ALERT – 20% on products 25 € – 39 € and 35% from 40 € and above.

SALES ALERT – 20% on products 25 € – 39 € and 35% from 40 € and above.

Return Policy

You can return to our company the products you bought within fourteen (14) working days from the date you receive them. You do not have to justify your decision to return the products you bought from our store. In case of return of the product, you will bear the cost of return – shipping and charges of the courier company with which we cooperate.

Conditions for accepting returned products from our company:

Please note that in order for the products you return to us to be accepted you must:

  • Initially you should have contacted the Customer Servicedepartment either by phone or by email to submit the return request of the product. So that we can process and recognize your order. When you have not previously requested a return of the product to our company (orally or by email) the product will be returned to the sender. The product must have been sent to us within 14 working days from the date of receipt of the product.
  • The product must not have been worn more than once after its test and must be returned to us together with its packaging, any offer coupons we enclose, the labels it carries, the pouch and the purchase receipt.
  • The product should be returned to us exclusively with the courier company with which we cooperate.
  • The product must be in the same condition that it was when you received it. We do not accept returns of products that have been damaged for which the courier company that delivered the product to you is not responsible. For your best service, immediately upon receipt of the product (the day and time of shipment are proven in our company by the indications of the courier company) you can take a photo of it with your mobile phone and send us by e-mail the photos that depict the damage of the product. Each product has been photographed by our company immediately before its packaging and shipping with the courier company. Until the product has been delivered to you, the risk for any damage is borne by our company or the courier company that cooperates with us and we are charged for this damage. Immediately after receiving and delivering the product to you the risk of damage to the product is borne by you. For this reason, we recommend that you take a photo of the product upon receipt, if you find that the product is damaged, which is not your fault (such as misuse, negligence or carelessness when opening the package or testing it) .

In case of return of the products you ordered in our company, we will refund your money (ie the purchase price of the product, excluding shipping, return and cash on delivery costs) within fourteen (14) working days from the date we receive them.

Our company does not bear any responsibility for any damage or destruction of the products after their use and is not obliged to replace them. Also our company does not bear any responsibility in case of loss or destruction of the product during the transfer while returning it.

For any problem regarding the product as well as for any information you may need, you can contact our Customer Serviceeither by phone or via email.